Straight answers
What each tool records, what it doesn’t, and how billing and cancelling work.
About Sell Ripple
What do Monitor and Research do?
Monitor keeps a daily record of your own Wayfair US listings, every color and size, and flags stockouts, price moves and low-star reviews in your dashboard. Research keeps a daily record of one Wayfair US category’s top 300 products. Each is its own subscription. Compare them side by side.
Is Sell Ripple part of Wayfair?
No. Sell Ripple is independent and not affiliated with Wayfair.
Do you need my Wayfair or Partner Home login?
No. For Monitor, you paste your product links. For Research, we confirm your category with your team after you subscribe. There’s no Partner Home login and no integration.
Is the data real-time?
No. It’s recorded once a day, in the US evening (morning in Beijing), and every value carries its date. New alerts appear in your dashboard when that day’s record is complete.
Do you send email or push alerts?
No. Monitor’s alerts appear only in your dashboard’s Alert Center. Research has no alerts.
What language is the dashboard in?
Simplified Chinese. Screens on this site use translated labels.
Which marketplaces are covered?
Wayfair US (wayfair.com) only, in US dollars, for one US ZIP code.
The data
What counts as a variant?
Each color × size combination a listing actually sells. Monitor finds them all on the first capture, up to 500 per product.
Why might a price differ from what I see on Wayfair?
We record the listed retail price once a day, for one US ZIP code. The price can change after that day’s record, cart and checkout discounts aren’t included, and shoppers elsewhere may see a different price.
Does “out of stock” mean the warehouse is empty?
No. It’s the availability status for that variant, not a stock count.
What happens if a day is missed?
It shows as a gap and is never filled in. Monitor’s Coverage Calendar shows which products were missed and for how many days in a row.
Can I get history from before I started?
No. History starts the day you add a product (Monitor) or the day a product is first recorded (Research).
Do you show sales, units or inventory counts?
No. Neither tool provides sales, unit or inventory figures.
Can I export the data?
No. All data is viewed in the dashboard.
Do you store reviewer names or profiles?
No. Neither tool stores reviewer names, avatars, locations or profile links. Monitor keeps each review’s rating, text and date; Research keeps no review text.
Monitor
How do I add products?
Paste Wayfair US product links, one per line, or two columns copied from Excel: your own SKU and the link.
How many products and users are included?
Monitor covers up to 100 parent products, each with up to 500 variants. Each team has up to 5 user accounts, counted per team, not per tool.
Which changes raise an alert?
A stockout and a return to stock; a retail price move of ±8% or more; and a new review of 3★ or lower, with its text.
What counts as urgent?
A stockout, a price move of ±15% or more, or a new review of 2★ or lower.
Can I change the thresholds?
Yes. Every team starts with the defaults above, and your admins can adjust the price and review thresholds.
Will every new low-star review raise an alert?
Not necessarily. Monitor reads the first 20 reviews shown on a listing. A low-star review outside those 20 still counts in the daily review total but doesn’t raise an alert.
Who on my team can do what?
Read-only members see products, price trends, alerts and coverage. Operators also add products, set Priority Products and handle alerts. Admins also manage user accounts, roles, alert thresholds and billing.
Research
What happens after I subscribe to Research?
After you subscribe, a team admin names your category on the Research page of your dashboard. Within 3 business days of your first payment, we confirm it with your team and start daily recording; days we’re waiting for your reply don’t count. The data appears in the Research area of your dashboard. If we don’t start in time, you can cancel for a full refund; details are in our Refunds & Cancellation Policy.
What does Research record?
For each of one category’s top 300 products, every day: rank position (sponsored placements flagged), storefront brand, listed price, price and availability for every real color × size, rating, review count, 1–5★ breakdown and specs. Every day is kept as history.
How many categories are included?
One Wayfair US category per subscription. Not sure yours fits? Email us before you subscribe.
Does Research send alerts?
No. Research is daily data and history. Alerts on your own listings come with Monitor.
Does Research track keyword rankings?
No. It records your category’s top 300.
Can I see reviews by color or size?
No. Review figures are per product.
Does Research include Monitor?
No. Each is its own subscription, and you can subscribe to both.
Account, billing and support
Do I need both tools?
No. Subscribe to Monitor, Research or both. Each is billed separately.
Is there a free trial?
No. Signing up is free, and your first payment for each tool is fully refundable within 7 days.
How much does it cost?
Monitor is US$69.99 a month (about US$2.33 a day). Research is US$299 a month (about US$10 a day). Both are billed monthly in US dollars, excluding tax.
How does the 7-day money-back guarantee work?
Email [email protected] within 7 days of your first payment for a tool, and we refund it in full. It applies once per customer for each tool, and a refund cancels that subscription.
Do prices include tax?
No. Where tax applies, Creem adds it at checkout and shows it before you pay.
Who processes my payment?
Creem, our merchant of record. Creem is the seller of record for your order, adds any applicable tax and issues your invoices.
Does my subscription renew automatically?
Yes, every month until you cancel.
Can I cancel anytime?
Yes. Admins cancel in the app, on the Billing page. Access continues to the end of the paid period, and cancelling one tool doesn’t affect the other.
How do I get help?
Email [email protected]. We answer Monday to Friday, 9:00–18:00 Beijing time, usually within 1 business day. Support is by email only.
Still have a question?
Read the guides, check the definitions, or ask us directly.
Still deciding? Start with Monitor.
About US$2.33 a day for every color and size of up to 100 products, and your first payment is refundable within 7 days. Add Research when you want the whole category.
- 7-day money-back on your first payment
- Cancel anytime in the app
- No Wayfair login needed